Privacy Policy

 This Privacy Policy is addressed to you, as a user of the website https://www.gottex-swim.com (hereinafter the "Website") and is intended to inform you of the manner in which your personal information may be collected and processed by GOTTEX.

 The respect of your privacy and your personal data is a priority for us and we undertake to process your data in the strictest compliance with the (EU) General Data Protection Regulation of 27 April 2016 (hereinafter "GDPR").

 

In any event, we comply with the following two essential principles:

  •  You remain in control of your personal data;
  •  Your data are processed in a transparent, confidential and secure manner.

 

 

SECTION 1. DEFINITIONS

 

Account: means the virtual space allocated to each Customer when registering on the Platform. It is a personal and confidential space, accessible by entering the Identifiers.

 

Controller: means the entity that, alone or jointly with others, determines the purposes and means of the processing personal data.

 

Customer: means any individual acting as a consumer, accessing the Website and purchasing Product(s).

 

Identifier: means the email address and password provided by the Customer when creating its Account, which are required to access its Account on the Platform.

 

Joint Controller: means cases where several entities are responsible for processing the personal data collected on the Platform and jointly determine the purposes and means of processing.

 

Operator: means GOTTEX, as online platform operator.

 

 

Platform: means the website accessible at https://www.gottexswim.com ; the Platform includes all the web pages, services and functionalities provided to Users.

 

Processor: means the person processing personal data on behalf of the Controller, acting under the authority of the Controller and on its instructions, in accordance with Article 28 of the GDPR.

 

Product Sheet: means all the information provided by GOTTEX to describe the Product offered for sale on the Platform.

 

Product: means all products proposed by GOTTEX to the Customer via the Platform.

 

Users: means any person who accesses to and browses the Platform, whether it is a Customer or a simple Internet user.

 

SECTION 2. IDENTITY & CONTACT DETAILS OF THE CONTROLLER

 

The person responsible for processing your data is GOTTEX SWIMWEAR BRANDS LTD., located at 1 Yoni Netanyahu street, Or Yehuda 60200, Israel, a company registered in Israel under registration number 510329485.

 

GOTTEX acts as Controller for all processing activities relating to:

  •  Access to the Platform, creation and management of the Account and provision of Services;
  • The management of requests to exercise rights;
  • The management of the proper operation of the Platform.
  • The management and the monitoring of the commercial transaction
  • The payment of the Products;
  • The sending of newsletters

 

 

More information and our contact details

 

 

Legal reminder: The controller is the person who determines the purposes and means of the processing of personal data. When two or more controllers jointly determine the purposes and means of the processing of personal data, they are joint controllers. The processor is the person processing personal data on behalf of the controller, acting under the authority of and on the instructions of the controller.

 

If you have any questions about the management and use of your personal data, you can contact us at:

 

  • Either by email, at service-gottex@gottexmodels.com
  • Either by mail, at GOTTEX, 1 Yoni Netanyahu street, Or Yehuda 60200, Israel

 

 

Having said this, this privacy policy applies to the data processing activities carried out by GOTTEX in its capacity as controller.

 

 

 

SECTION 3. COLLECTION & ORIGIN OF DATA

 

As part of the provision of the Services, GOTTEX collects and processes personal data relating to Users. These data come directly from the Users. When a purchase is made on the site, in addition to the above, we also ask for delivery address and payment method details. This information will be forwarded to us by Global-e England Ltd., a company incorporated in England, number 08632376 and its address is 45 Leather Lane, London, EC1N 7TJ, registered for VAT in England under number 177 900680 (hereinafter: “Global-e”). Global-e is our partner in completing the purchase process on the website

 

In all cases, you are informed of the purposes for which we collect your data via the various online data collection forms, emails sent to you, notifications on the Platform or via our Cookie Management Charter.

 

      More details

 

 

The User data collected by GOTTEX is processed in accordance with the purposes for which it was collected and in compliance with the Referential relating to the processing of personal data implemented for the management of commercial activities published by the French Data Protection Authority (CNIL).

 

When necessary, we undertake, where applicable, to obtain your consent and/or to allow you to object to the use of your data for certain purposes, such as, for example, the possibility to send you commercial prospecting or to deposit third party cookies on your terminals (mobile phone, computer, tablet) for the purposes of measuring the audience of our site and our application and to offer you commercial offers and advertising targeted according to your interest.

 

 

SECTION 4. PURPOSES & LEGAL BASIS OF PROCESSING ACTIVITIES

When the legal basis used for the processing activities carried out by GOTTEX is based on the pursuit of a legitimate interest, the User has the possibility, on simple request, to obtain information relating to the balancing of interests.

 

GOTTEX collects your various data to ensure:

 

  • Access to the Platform and provision of Services

 

More details & legal basis

 

Processing details:

 

This processing covers the following purposes:

 

  • Provision of the Platform;
  • Provision of the Services.

 

Legal basis:

 

The consent of the User is required.

 

It is thus obtained:

 

  • When creating its Account
  • When it has accepted the Cookie Management Charter through the corresponding cookie banner

 

 

  • Management and monitoring of the commercial relationship

 

More details & legal basis

 

Processing details:

 

This processing covers the following purposes:

 

  • The sale of the Products;
  • The management of the orders;
  • The delivery of the ordered Products;
  • The management of the Customer base (account management, loyalty programs, commercial management, invoices, monitoring of the customer relationship (after-sales service, satisfaction surveys, etc.)) by GOTTEX;
  • The management of complaints and after-sales services;
  • The management of unpaid invoices and litigation.

 

Legal basis:

 

Performance of the contract.

 

  • Payment of Products and payment services

 

More details & legal basis

 

Processing details:

 

This processing covers the following purposes:

 

  • The performance of payment transactions ;
  • The fulfillment of control procedures.

 

Legal basis:

 

The processing of the personal data of the Customer is necessary for the performance of the sales contract.

 

The processing is also necessary to combat fraud, terrorist financing and money laundering, pursuant to its legal obligation as an authorized payment institution.

 

  • Sending newsletters

 

More details & legal basis

 

Processing details:

 

This processing covers the following purposes:

 

  • Sending newsletters and other alerts to Users who have requested them.

 

Legal basis:

 

The consent of the User is required.

 

  • Management of requests for rights arising from the GDPR

 

More details & legal basis

 

Processing details:

 

This processing covers all the activities necessary for the monitoring of the requests for rights addressed to GOTTEX (qualification of the request, investigations, performance of specific technical operations...). It only concerns cases where GOTTEX acts as controller.

 

Legal basis:

 

Our legal obligation arising from Articles 15 et seq. of the GDPR.

 

  • The proper functioning and continuous improvement of the Platform, its features and provided Services

 

More details & legal basis

 

Processing details:

 

Ensure the proper functioning and continuous improvement of the Platform, its features and the Services it provides.

 

Legal basis:

 

Our legitimate interest in guaranteeing the best level of operation and quality of the Platform, in particular thanks to the statistics of visits.

 

The Consent of the User, when required.

 

 

SECTION 5. PROCESSED DATA

 

The mandatory or optional nature of the collected person data and the possible consequences of a lack of response are indicated at the time of their collection on the associated forms.

 

You can consult the details of the personal data that we may have on you by clicking here: data details:

 

NB: The detail of the information provided below is not intended to be exhaustive and primarily aims to inform Users about the categories of data that GOTTEX is likely to process.

 

In any event, GOTTEX processes all collected data in compliance with the GDPR.

 

For access to the Platform, intermediation and the provision of Services

 

-          Data relating to the identity of Users: Mr./Mrs./Ms., last name, first name(s); address; email address

-          Data related to the User’s browsing on the Platform;

For the management and monitoring of the commercial transaction

 

-          Personal data relating to the Customer’s identity;

-          Data relating to payment methods;

-          Data relating to the transaction;

-          Data relating to the payment of invoices;

-          Customer’s connection logs;

-          Data relating to the monitoring of the business relationship.

                                             

Payment of Products and payment services

 

-           Data relating to payment methods.

Sending newsletters

 

-           Email address

-           Data relating to the Customer’s browsing on the site via cookies.

 

Management of requests to exercise rights

-           Last name, first name, telephone number, email address;

-           If necessary, copy of the ID document.

 

Management of the proper functioning of the Platform

-           User logins and connection data and hardware identification data;

-           Data collected via cookies and other tracers present on our Platform.

 

 

SECTION 6. RECIPIENTS OF YOUR DATA

 

Within the limits of their respective competences and for the purposes mentioned in Section 4, the main persons who may have access to your data are the following:

 

  • The authorized personnel of the various departments of GOTTEX (administrative, accounting, marketing, sales, logistics and IT departments);
  • The Payment Service Provider;
  • The logisticians in charge of the delivery of the Products;
  • The companies in charge of the management of the Platform;
  • Where applicable, the authorized personnel of our processors;
  • Where applicable, the concerned courts, mediators, certified public accountants, auditors, lawyers, bailiffs, debt collection companies, police or gendarmerie authorities in the event of theft or judicial requisition, emergency services;
  • Third parties likely to deposit cookies on your terminals (computers, tablets, mobile phones...) when you consent to this (for more details, see our Cookie Charter).

 

Your personal data is not communicated, exchanged, sold or rented without your prior express consent in accordance with the applicable legal and regulatory provisions.

 

More details on the list of our service providers

 

 

 

SECTION 7. DATA RETENTION PERIOD

 

We keep your data only as long as it is needed for the purposes described in Section 4 and summarized in the table presented when you click on more details.

 

More details

 

For access to the Platform, Account creation and the provision of Services

 

The data collected for processing activities relating to access to the Platform, Account creation and provision of services are kept for the duration of the contractual relationship with GOTTEX.  

 

They are subsequently retained for five (5) years for evidence purposes.

 

For the management and monitoring of the commercial transaction

 

The data collected for the management and monitoring of the commercial relationship are kept for the entire duration of the contractual relationship with GOTTEX.

They shall subsequently be retained for five (5) years for evidentiary purposes.

Invoices and accounting data are retained for a period of ten (10) years.

 

                                             

Payment of Products and payment services

 

The payment data of the User is deleted once the transaction has been completed, then archived / retained for a period of thirteen (13) months after the date of the transaction.

Regarding payments made via credit cards, such data may be retained as evidence if the transaction is disputed, within temporary files, for a period of thirteen (13) months (or fifteen (15) months if payment is deferred) from the date on which the debit is made.

In all cases, the visual cryptogram is not affected by this retention, and the bank details are deleted on expiry of the date indicated above.

 

Sending newsletters

 

The data used in the context of sending newsletters and other alerts are kept for a period of three (3) years from the end of the business relationship if the User is a Customer of the Operator.

If the User is not yet a Customer, the data used to send newsletters and other alerts are retained for a period of three (3) years from the date of the last contact with GOTTEX.

Thereafter, the data of the User is retained for a period of five (5) years, for evidence purposes, in accordance with the provisions in force (French Insurance Code, Mutual Society Code, Commercial Code, Civil Code, Consumer Code, Homeland Security Code, etc.).

 

Management of requests to exercise rights

Data relating to the management of requests to exercise rights are retained for the entire duration necessary to process the request. They are then archived for the duration of the applicable criminal statute of limitation in intermediate archiving.

 

Management of the proper functioning of the Platform

The data are retained for a period of thirteen (13) months. Beyond this period, the raw traffic data associated with an identifier is either deleted or made anonymous.

 

 

 

SECTION 8. YOUR RIGHTS

 

In accordance with the GDPR, you have the following rights:

 

 

  • Right to block or of erasure of your personal data (Article 17 GDPR), that are inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication or retention is prohibited

 

 

 

 

  • Right to data portability that you have provided us with, where your data is processed based on your consent or a contract (Article 20 GDPR)

 

  • Right not to be subject to a decision based solely on automated processing (Article 22 GDPR); no such decision is currently applied by GOTTEX

 

Right to define the fate of your data after your death and to choose whether we communicate (or not) to a third party designated by you (

 

You may exercise your rights:

  • by email to service-gottex@gottexmodels.com
  • by mail to GOTTEX, 1 Yoni Netanyahu street, Or Yehuda 60200, Israel

Finally, you can also lodge a complaint with the supervisory authorities.

 

SECTION 9. CONNECTION DATA AND COOKIES

 

We use connection data (date, time, Internet address, protocol of the visitor's computer, consulted page) and cookies (small files saved on your computer) to identify you, to memorize your consultations, and to benefit from audience measurements and statistics, in particular relating to the pages consulted, for the proper functioning of the Platform and Services.

 

In this respect, GOTTEX has drawn up a Cookie Management Charter in order to inform you more specifically about their use.

 

More information

 

 

 

By browsing our site, you accept that GOTTEX installs this type of so-called "technical" cookies, the sole purpose of which is to enable or facilitate the communication by electronic means of your terminal equipment with our site, by facilitating the management and browsing.

 

Our access to the information stored in your terminal equipment or the registration of information in the latter will therefore only take place in the following cases:

 

  • To enable or facilitate electronic communication;
  • When necessary to provide our online communication service at your express request.

 

If the browser allows it, you can deactivate these cookies at any time by following the procedure indicated by the browser. However, GOTTEX informs you that such deactivation may result in slowing down and/or disrupting access to the website.

 

 

 

SECTION 10. MINORS  

 

The Platform, Services and GOTTEX website are not intended for minors. GOTTEX does not voluntarily collect personal data from minors under the age of 15.

 

More information

 

If you are a parent or guardian and you believe that your child has provided us with Personal Data without your consent, please contact us by email at service-gottex@gottexmodels.com or by mail at GOTTEX, 1 Yoni Netanyahu street, Or Yehuda 60200, Israel.

 

 

SECTION 11. TRANSFER OF PERSONAL DATA OUTSIDE THE EUROPEAN UNION

 

GOTTEX undertakes not to transfer data of the Users outside the European Union.

 

Should GOTTEX need to do so, it will inform Users by indicating the measures implemented to control this transfer and ensure that the confidentiality of their data is respected.

 

SECTION 12. SECURITY

 

GOTTEX complies with the GDPR in terms of security and confidentiality of your data.

We implement all the technical and organizational measures necessary to ensure the security of our personal data processing and the confidentiality of the data we collect.

In this respect, we take all useful precautions, in light of the nature of the data and the risks presented by the processing activities, to preserve the security of the data and, in particular, to prevent the data from being distorted, damaged or accessed by unauthorized third parties (physical protection of the premises, authentication procedures for persons accessing the data with personal and secure access via confidential identifiers and passwords, secure https protocol, logging and traceability of connections, encryption of certain data, etc.).